given-neuter

Shipping & Returns

Shipping and Handling

We are required by law to add sales tax to any sales generated in the state of Florida. Please allow 2-3 business days for your order to be shipped. We ship via USPS Priority Mail with tracking confirmation.

Priority mail usually arrives within 2-3 business days. If you need an item to be express mailed to you, please call our shop at (850) 222-2254 or send a separate e-mail to sales@quartermoonimports.com upon placement of your order. We will do our best to accommodate your express mail needs and separately invoice you for additional shipping charges. We will be happy to ship international orders and US orders outside the continental United States. Once the order is placed, we will calculate shipping charges and contact you for your approval of shipping charges. If approved, we will separately invoice you for shipping charges. If shipping charges are not approved, we will refund the charge for your original order.

Following are our current shipping/handling rates within the Continental United States:

  • $1.00-$50.00 — $8.95
  • $50.01-$100.00 — $10.95
  • $100.01-$250.00 — $14.95
  • $250.01-$400.00 — $18.95
  • $400.01- and up — $24.95

Return Policy:

Quarter Moon wants you to be happy with your purchase. If you are unsatisfied with your purchase you may return it within 10 days of receipt as confirmed by USPS delivery tracking information. Items should be returned with all tags, labels and packaging materials and in the same condition as shipped. Please include your contact and mailing information with your return, including name, address, city, state, zipcode, phone number and e-mail address. Also include a brief note stating the reason for the return and your preference for a refund or a credit toward merchandise. Once the returned merchandise has been received and found to be in the condition stated above, we will contact you and a credit or exchange will be applied to the purchaser’s account. Purchaser may choose to exchange for another item or receive a full refund for the cost of the item(s). Shipping charges will not be refunded. No additional shipping charges will be incurred if purchaser chooses to exchange for another item of equal value. Additional shipping charges may apply if exchanged for credit toward merchandise of greater value. Quarter Moon reserves the right to apply a refund for cost of merchandise in lieu of an exchange.

Thursday April 17, 2014